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Act! and Outlook Calendar Sync failing

Bronze Super Contributor
Posts: 1,679
Country: Australia

Act! and Outlook Calendar Sync failing

I'm getting this error:

Unable to connect to Outlook.
Please close Outlook and try to synchronize Sage ACT! with Outlook again.

 Initially, it would sync in one direction (ACT! to Outlook) but anything modified or added to Outlook was not sync'ing back to the ACT! Calendar.

 

Now that I've done some troubleshooting, it won't sync at all. Smiley Sad

 

Any suggestions?

 

I've tried running ACT! as Admin, I've stopped and restarted Act.Outlook.Integration.exe, I've tried doing that as Admin, I've renamed the %appdata%\ACT\ACT Data\Outlook Sync folder and redone the steps above.

This is Sage ACT! Pro 2013 15.0.301.0 on Windows 7 Pro SP1 x64.

Bronze Super Contributor
Posts: 1,679
Country: Australia

Re: Act! and Outlook Calendar Sync failing

PS, This was working last week.

Copper Contributor
Posts: 27
Country: United States

Re: Act! and Outlook Calendar Sync failing

Where you able to fix you issue?