05-07-2010 12:56 PM
05-07-2010 01:28 PM
Are you getting any error messages when trying to open the Scheduler program or modify the Scheduler settings?
If you are running on a Vista or Win7 OS, you can try running the Scheduler program 'As Administrator'. To do this: close the Scheduler program > from the Windows Start button > Programs list > Act! folder > right click on the Act! Scheduler icon and select 'Run As Administrator'.
The issue may come from lack of permissions on the folder holding the 'scheduler_file.xml' file or from a bad 'scheduler_file.xml' file itself.
Here is an article explaining how to recreate the 'scheduler_file.xml' file: Recreate Scheduler file
Before recreating it - try adding 'Everyone / Full Control' to the Security of the 'Act for Windows' folder. Right click on the folder icon and select Properties > then select Security tab.