08-08-2012 08:17 AM
We are running Sage Act Pro2012 on a Windows 7 Sp1 (64 bit) Platform and using Office 2010 (32 bit).
Previoulsy when going to the Write menu within Act and writting a template word opened and we could write the template and then save it as a Act template .ACT extension.
Nothing seems to have changed apart from the fact that when we now try to save the template the option to save it as an .ACT Act template is not available and we can only save the template as an MS word .docx document. this of course prevents the template syncronising with Act.
Has anyone had this problem and any idea what may have caused it or the solution?