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Act Pro v21 error mesage re connect to db

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New Member
Posts: 31
Country: USA
Accepted Solution

Act Pro v21 error mesage re connect to db

[ Edited ]

When Act opens, Error Accessing Database is displayed.  An image of the error is attached.

 

If I click OK, the error message clears and there is normal functionality.  This is occurring on a fresh, standalone install of Act! Pro Version 21.0.295.0, Update 7 running in Win 10 Pro 64-bit.

 

Is there a way to stop the error message from appearing?

Thank you.


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Solution
Accepted by topic author Miles Solo
‎03-17-2019 04:49 PM
Platinum Elite Contributor
Posts: 14,849
Country: Australia

Re: Act Pro v21 error mesage re connect to db


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Solution
Accepted by topic author Miles Solo
‎03-17-2019 04:49 PM
Platinum Elite Contributor
Posts: 14,849
Country: Australia

Re: Act Pro v21 error mesage re connect to db

Delete the actnavbar_premv21.ser file from %AppData%\Roaming\ACT\ACT Data\Preferences
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New Member
Posts: 31
Country: USA

Re: Act Pro v21 error mesage re connect to db

Thank you - solved.