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Act! Pro v18 Problem Backing Up Database

New Member
Posts: 3
Country: USA

Act! Pro v18 Problem Backing Up Database

[ Edited ]

I just got a new computer and it doesn't look like Act Pro V18 Windows 7 is backing up. I thought it was set up to back up automatically on the old machine... but it doesn't seem to be backing up (database or personal files) on this new computer. (this is also my own machine/ not a company/network.)

 

When I try to set up sAct scheduler, I cannot access the most recently saved pad file or database file. (Old ones show up in the same folder.... but it annoyingly doesn't show the most recent database of personal files.)

 

I must be doing something wrong.... or is it saving on its own, somewhere else and I don't see the files???? 

Please help. Thanks! 

S.

Nickel Elite Contributor
Posts: 934
Country: USA

Re: Act! Pro v18 Problem Backing Up Database

[ Edited ]

Hey Sue,

 

I'm just guessing here. Not sure how you moved your old data over to your new windows 7 pc?

But here is how I would do it.

On your new pc,

 

Initially try

on new pc, deleting your .pad file type and open your .adf file type and it will generate a new .pad file.

 

Also other option;

Insure you have most recent ACT! Pro 18 stuff;

When ACT! is fully installed on new pc, including most recent service packs and hot fixes/updates

MANUALLY do this  from act! download center Reference https://www.act.com/resources/downloads/act-pro-v18  

 

Then

On new pc, Manually Perform a Windows Update

Then,

Install Outlook / Office, etc?

 

Then,

On new pc, In ACT!,

MANUALLY Perform a ACT! / File / Restore db/ "Restore AS" using your ACT! backups from old pc as input.

  Do same for your Personal file bkps from old pc(Restore Personal Files option).

 

Moving forward

This may help you Manually manage your Daily ACT! Database and personal files backups  

Free   http://www.fillstaff.com/backupfolderspro.html

 

Smiley Happy 

 

 

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act! Pro v18 Problem Backing Up Database

Hi Sue,

For reference, you can find location of the currently in use PAD file by clicking Help > About Act > Database Information.

Let us know if you need any more help.
New Member
Posts: 3
Country: USA

Re: Act! Pro v18 Problem Backing Up Database

Thank you. 

I was able to set up the auto back up. Did I get the right type of file? It is saving a zip with path to my restore pad and bak and

other files: 

BackupStageManifest, LIGWO, SupplementalAbruption, 

 

Thx! 

 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act! Pro v18 Problem Backing Up Database

Hi SueS,

That sounds correct. Test restoring a backup as a new database if you want to double-check everything is working correctly.