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Act Pro v16 /phone number format

Copper Contributor
Posts: 30
Country: United States

Act Pro v16 /phone number format

Every time I enter a new contact, I have to change the format of the phone number, or any number (fax, mobile, personal, etc...) to the United States format.  It defaults everytime to not a country code but just "(1)" without the qoutations.  How do I fix this so I dont have to do it each and every time.  

 

Act Pro v16 (2014)

Windows 8.1

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act Pro v16 /phone number format

Try adding a phone number and the country to your my record.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 30
Country: United States

Re: Act Pro v16 /phone number format

Thx Roy, but that doesnt work. All the phone number cells in My Record are already formatted correctly. Im not certain what is going on with a New Record. Any other ideas?
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act Pro v16 /phone number format

Do you have your country entered in the country field of the My record?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 30
Country: United States

Re: Act Pro v16 /phone number format

Actually didnt have my country selected on My Record. I chose it, but it made no difference. SOmewhere it is set to default to Country (1) and freeform for entering numbers.
Copper Elite Contributor
Posts: 219
Country: Canada

Re: Act Pro v16 /phone number format

Hi,

If you click on the ellipsis on a phone number field, you will be able to set the default format by selecting the Edit Formats button. In you General preferences, there is an option to always display the country code in phone fields (or not).

Mark Rogers
Act! v16 HF5, Office 365 SBP
Copper Contributor
Posts: 30
Country: United States

Re: Act Pro v16 /phone number format

Yea Mark, that is what I am doing now. Thing is, I have to do that every single time I enter a new contact on every type of phone number field (Office, cell, fax, etc...)
Copper Elite Contributor
Posts: 219
Country: Canada

Re: Act Pro v16 /phone number format

You are selecting a format as the Default in Edit Formats, and the software is not maintaining that?

Mark Rogers
Act! v16 HF5, Office 365 SBP