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Act Pro does not open

New Member
Posts: 2
Country: USA

Act Pro does not open

My Act Pro just stopped opening, no prior prpblems

any advice

 

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act Pro does not open

Are you using AVG antivirus?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 2
Country: USA

Re: Act Pro does not open

When I opened as administrator, it was fine. Not sure why this happened, as a user I have full admin privlages .

 

everyting is fine, thanks

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act Pro does not open

Could you please add a little more detail to your question.
What version of Act! Pro are you using?
What version of Windows are you using?
Are there any errors when you try to launch Act!
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act Pro does not open

Given that it opens when you use the Run as Administrator option indicates that you have ther Use Access Control (UAC) active in Windows. This means that most of the time you don't have full administrator privilages. You need to do a google search for User Access Control and make the appropriate system adjustimes for your system.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Super Contributor
Posts: 116
Country: USA

Re: Act Pro does not open

anatom,

 

Thank you for submitting your post. The issue you are having may be resolved by checking out our Knowledgebase at http://kb.act.com.

 

Below is a link to a Knowledgebase Article for more information about your issue:

 

  1. Act! Fails To Launch After Clicking the Act! Icon or Act! is Running But Not Visible On the Screen - http://kb.swiftpage.com/app/answers/detail/a_id/23807
Hope this helps,

Scott Baker
Visit the knowledgebase at http://kb.act.com