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Act! Pro and telephone synchronization

New Member
Posts: 3
Country: United_Kingdom

Act! Pro and telephone synchronization



For the past few months I have been tasked with trying to get our telephone system (Swyx It) and Act Pro (version 16) to integrate.

We would like to Act to pick up on in and out bound calls so that it brings up the contact straight away and opens up a new history tab ready for the caller to make notes. (Apparently this was a function with an older version of act)


I have spent weeks working with CRM act add on called DialIt with little success. Does anyone know of any other software add ons what I can look at.


Any help will be much appreciated







Posts: 4,041
Country: United_Kingdom

Re: Act! Pro and telephone synchronization

Hi Victoria,


Check out CloudCall or Call On CRM.

Nickel Elite Contributor
Posts: 988
Country: USA

Re: Act! Pro and telephone synchronization

[ Edited ]

I recall several years ago I had problem with DialIT.

You may find solution here    I did.  Smiley Happy 

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