08-30-2016 04:55 PM
I am running ACT! Pro Version 18.104.22.168 and Outlook 2010 on Windows 7.
ACT! is no longer populating the email address of the contact when I click on the email icon.
I have gone through the email settings again and everything looks fine.
Any help would be appreciated.
08-31-2016 05:49 AM
did you try this, using a normal contact, or with your Act user? with the act user this is normal, but it should work with any Contact, not a Act! user
08-31-2016 06:14 AM
Hi, thanks for the response. Not quite sure what you mean, I have been trying to email from the database from a contact.
It does open a MS Outlook email, but no email address from the contact is inserted.
This worked before, not sure what I did to cause it to stop.
08-31-2016 06:16 AM
try to create a new contact, save the contact, and then try again
08-31-2016 08:15 AM
09-07-2016 02:22 PM
I have the same issue. I have ACT Pro V18.0 Hot Fix 4 and use MS Outlook 2007 on Windows 10. I have not used the email feature before so I don't know if there is something I am doing wrong or if there is a problem. I am just trying to send to 3 people for now to test it. If there is anything I can do to help resolve this problem, let me know.
09-08-2016 01:32 AM