11-05-2020 10:44 AM
We have ACT! v21 Update 9, Office 2019, and Windows 10. For several months I have been unable to edit templates in Word. The field list won't open although it is an option in the Add-in menu in Word.
Does anyone know how to fix this problem?
11-05-2020 02:33 PM
Are you using 64-bit office? if so, there is a bug with 64-bit.
If you have 32-bit, then check if the document tab addin is enabled in word-Options-Addin.