Community
Showing results for 
Search instead for 
Do you mean 
Reply

Act! Pro Version 21.0.295.0, Update 9 Unable to Edit Word Templates

Highlighted
New Member
Posts: 4
Country: United States

Act! Pro Version 21.0.295.0, Update 9 Unable to Edit Word Templates

We have ACT! v21 Update 9, Office 2019, and Windows 10. For several months I have been unable to edit templates in Word. The field list won't open although it is an option in the Add-in menu in Word.

 

Does anyone know how to fix this problem?

Highlighted
Copper Contributor
Posts: 36
Country: India

Re: Act! Pro Version 21.0.295.0, Update 9 Unable to Edit Word Templates

Hi,

 

Are you using 64-bit office? if so, there is a bug with 64-bit.

 

If you have 32-bit, then check if the document tab addin is enabled in word-Options-Addin.