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Act! Pro Version 20.0.159.0, Update 7 update

Copper Contributor
Posts: 19
Country: Canada

Act! Pro Version 20.0.159.0, Update 7 update

I am having a difficult time with my Act Pro 2.0.   I understand there is an update to 2.1 but there is no specific details on how to install it.

 

There is info on what is recommended but after going through all of that there still is not update.  I did download the update to my pc but I am not sure how to install it. 

 

Thank you.

 

Peter

Employee
Posts: 200
Country: USA

Re: Act! Pro Version 20.0.159.0, Update 7 update

[ Edited ]

Before any steps, make a database backup
Go to Control panel and uninstall Act!

Double Click the downloaded zip to begin install of 20.1 (or look for setup.exe)     C:\act!_premium_v20_sp1x120  setup.exe

  

http://kb.act.com/app/answers/detail/a_id/38868

Copper Contributor
Posts: 19
Country: Canada

Re: Act! Pro Version 20.0.159.0, Update 7 update

After uninstalling Act then I install

act2010update3.exe  ?

Administrator
Posts: 1,137
Country: United_Kingdom

Re: Act! Pro Version 20.0.159.0, Update 7 update

No need to install that update usually. Our installer automatically includes the latest update as part of the install so long as you have an internet connection.

Once Act! is installed you can check to see if the latest update is installed by going to Help > About Act! and your version number should say "Update 3" at the end.