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Act! Pro Version 17 "Object Reference..." Error When attempting Email After ACT update on Windows 10 platform

New Member
Posts: 4
Country: USA

Act! Pro Version 17 "Object Reference..." Error When attempting Email After ACT update on Windows 10 platform

FRUSTRATED! Smiley Sad ... I've been an ACT user for over 20 years and this is the most frustrating version of ACT to date... seriously considering finding an alternate CRM software if I can't resolve.

 

OK... done venting... My ongoing issue is the "object refrence not set ot an instance of an object" error message every time I attempt to send an email from within ACT... what's more frustrating is that the function worked after I initially installed the ACT update ... but then the error occurred with I rebooted the computer.  I'm also currently running Windows   

Administrator
Posts: 262
Country: USA

Re: Act! Pro Version 17 "Object Reference..." Error When attempting Email After ACT update on Windows 10 platform

Hi Jerry, 

 

The Act! Development team is currently working on the compatibility issues between Act! V17 and Windows 10. Here is a list of known issues and work arounds. The error message you incuded is not on our known issues list, I will submit it to hte team. 

 

http://kb.swiftpage.com/app/answers/detail/a_id/38170/kw/windows%2010


I will submit any updates as soon as possible. 

 

Thank you, 
Brittany Roberts

Brittany Roberts
Act! Digital Specialist