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Act! Pro Version 16.0.291.0, Hot Fix 2 - HistoryQueue Folder - Within %user\appdata\roaming\act\act data safe to delete/clear?

New Member
Posts: 2
Country: USA

Act! Pro Version 16.0.291.0, Hot Fix 2 - HistoryQueue Folder - Within %user\appdata\roaming\act\act data safe to delete/clear?

[ Edited ]

Act! Pro Version 16.0.291.0, Hot Fix 2

 

HistoryQueue Folder - Within %user\appdata\roaming\act\act data safe to delete/clear?

 

There is 4GB of data in here, *.msg files, dating from late 2011 to current.

 

This computer (Windows7Pro64) is also having issues with Google Integration.

 

My first question is, is it safe to delete this content?

 

Next question is this related to Google Integration, will this help or possible worsen the condition?

 

Issue with Google Integration is unable to sync, getting errors, nothing specific noted, will start

a separate thread for that.

 

thank you

Moderator
Posts: 719
Country: USA

Re: Act! Pro Version 16.0.291.0, Hot Fix 2 - HistoryQueue Folder - Within %user\appdata\roaming\act\act data safe to delete/clear?

The History Queue folder deals with Outlook Integration. The *.msg files in the HistoryQueue folder are messages that were copied from your Outlook outbox for the purpose of attaching Outlook history to your Act! database. The messages that are in the History Queue folder are ones that have not yet been attached as history. Deleting them will not remove them from your Outlook folders since they are copies, but it will also not help resolve any issues that you may be having with Google Integration.

 

Are there any error messages that you are getting with Google Integration?

Elise O'Pry
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