Community
Contact us | Act.com
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply

Act Pro V16 Reinstallation

jonoday
New Member
jonoday
Posts: 8
Country: United States

Act Pro V16 Reinstallation

[ Edited ]

‎09-17-2015 07:00 AM - last edited on ‎09-17-2015 09:09 AM by Administrator

All of my ACT toolbars and registration of ACT in MS Outlook 2013 have disappeared. I attempted to reinstall ACT over my existing ACT and received a message that it couldn't because my installed version was newer. What would be the best way to reinstall my ACT? Thanks!

Report Inappropriate Content
Message 1 of 2 (514 Views)
Reply
0 Kudos
Scott Baker
Copper Super Contributor
Scott Baker
Posts: 116
Country: USA

Re: ACT PRO V16 REINSTALLATION

‎09-17-2015 08:22 AM

jonoday,

 

Thank you for submitting your post. The issue you are having may be resolved by checking out our Knowledgebase at http://kb.act.com.

 

Below is a link to a Knowledgebase Article for more information on how to reinstall Act!. :

 

Uninstall Procedures: http://kb.swiftpage.com/app/answers/detail/a_id/36761

Install Procedures: http://kb.swiftpage.com/app/answers/detail/a_id/36103

 

If this does not fix the issue, please contact Support** at 866-578-7876 for more troubleshooting.

 

**An active support plan will need to be on your account.

Hope this helps,

Scott Baker
Visit the knowledgebase at http://kb.act.com
Report Inappropriate Content
Message 2 of 2 (507 Views)
Reply
0 Kudos