09-17-2015 07:00 AM - last edited on 09-17-2015 09:09 AM by Gary W
All of my ACT toolbars and registration of ACT in MS Outlook 2013 have disappeared. I attempted to reinstall ACT over my existing ACT and received a message that it couldn't because my installed version was newer. What would be the best way to reinstall my ACT? Thanks!
09-17-2015 08:22 AM
Thank you for submitting your post. The issue you are having may be resolved by checking out our Knowledgebase at http://kb.act.com.
Below is a link to a Knowledgebase Article for more information on how to reinstall Act!. :
Uninstall Procedures: http://kb.swiftpage.com/app/answers/detail/a_id/36761
Install Procedures: http://kb.swiftpage.com/app/answers/detail/a_id/36103
If this does not fix the issue, please contact Support** at 866-578-7876 for more troubleshooting.
**An active support plan will need to be on your account.