Act Pro V16 Reinstallation [ Edited ]

[jonoday]

All of my ACT toolbars and registration of ACT in MS Outlook 2013 have disappeared. I attempted to reinstall ACT over my existing ACT and received a message that it couldn't because my installed version was newer. What would be the best way to reinstall my ACT? Thanks!

[Scott Baker]

jonoday,

Thank you for submitting your post. The issue you are having may be resolved by checking out our Knowledgebase at http://kb.act.com.

Below is a link to a Knowledgebase Article for more information on how to reinstall Act!. :

Uninstall Procedures: http://kb.swiftpage.com/app/answers/detail/a_id/36761

Install Procedures: http://kb.swiftpage.com/app/answers/detail/a_id/36103

If this does not fix the issue, please contact Support** at 866-578-7876 for more troubleshooting.

**An active support plan will need to be on your account.