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Act Pro V16 Reinstallation

New Member
Posts: 8
Country: United States

Act Pro V16 Reinstallation

[ Edited ]

All of my ACT toolbars and registration of ACT in MS Outlook 2013 have disappeared. I attempted to reinstall ACT over my existing ACT and received a message that it couldn't because my installed version was newer. What would be the best way to reinstall my ACT? Thanks!

Copper Super Contributor
Posts: 116
Country: USA




Thank you for submitting your post. The issue you are having may be resolved by checking out our Knowledgebase at


Below is a link to a Knowledgebase Article for more information on how to reinstall Act!. :


Uninstall Procedures:

Install Procedures:


If this does not fix the issue, please contact Support** at 866-578-7876 for more troubleshooting.


**An active support plan will need to be on your account.

Hope this helps,

Scott Baker
Visit the knowledgebase at