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Act Pro V16 Reinstallation

jonoday
New Member
jonoday
Posts: 8
Country: United States

Act Pro V16 Reinstallation

[ Edited ]

‎09-17-2015 07:00 AM - last edited on ‎09-17-2015 09:09 AM by Administrator

All of my ACT toolbars and registration of ACT in MS Outlook 2013 have disappeared. I attempted to reinstall ACT over my existing ACT and received a message that it couldn't because my installed version was newer. What would be the best way to reinstall my ACT? Thanks!

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Scott Baker
Copper Super Contributor
Scott Baker
Posts: 116
Country: USA

Re: ACT PRO V16 REINSTALLATION

‎09-17-2015 08:22 AM

jonoday,

 

Thank you for submitting your post. The issue you are having may be resolved by checking out our Knowledgebase at http://kb.act.com.

 

Below is a link to a Knowledgebase Article for more information on how to reinstall Act!. :

 

Uninstall Procedures: http://kb.swiftpage.com/app/answers/detail/a_id/36761

Install Procedures: http://kb.swiftpage.com/app/answers/detail/a_id/36103

 

If this does not fix the issue, please contact Support** at 866-578-7876 for more troubleshooting.

 

**An active support plan will need to be on your account.

Hope this helps,

Scott Baker
Visit the knowledgebase at http://kb.act.com
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