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Act! Pro 21.0 E-mail history no longer being saved

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Copper Contributor
Posts: 71
Country: USA

Re: Act! Pro 21.0 E-mail history no longer being saved

Ran bat file successfully. Still shows addin disabled.  Not inactive, disabled.  The interesting part is that calendar and contact sync works just not email and mail merge attachement.

 

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Copper Contributor
Posts: 30
Country: India

Re: Act! Pro 21.0 E-mail history no longer being saved

Hi,

 

In outlook Go to file >> Manage COM Add-ins, and check if its disabled there. If so, select "Always enable this Add-in". 

 

Outlook addins.JPG