Community
Showing results for 
Search instead for 
Do you mean 
Reply

Act! Pro 2012 does not recognize Outlook 2013

New Member
Posts: 4
Country: USA

Act! Pro 2012 does not recognize Outlook 2013

Upgraded to Outlook 2013 and also ported my Act database to a new laptop recently.  Now, act email settings does not "see" outlook.   Using Kapersky antivirus and have gone to settings to remove any restrictions.  Any ideas?

 

Windows 7

Outlook 2013

Act Pro 2012

 

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Act! Pro 2012 does not recognize Outlook 2013

Hello Dewey,
ACT! 2012 does not support Office 2013 - currently there is no full support for this version. However, there is a third-party add-on that does claim to offer support for Office 2013 for ACT! 2011 and above. You can download a trial here: https://www.designr1.com/shop/office-2013-pack/
Note that you must have the 32-bit version of Office 2013 installed and it must be the full version, not Click-To-Run or streaming.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.