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Act! Pro 2012 - Hotfixes

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Astute Commentator
Posts: 15
Country: United_Kingdom
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Act! Pro 2012 - Hotfixes

Act! Pro 2012 - Hotfixes

 

When applying hotfixes, do I need to apply every hotfix or just the latest, please?


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Accepted by topic author JennyGW
‎05-06-2016 07:28 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act! Pro 2012 - Hotfixes

[ Edited ]

Just the latest one.

Make sure they apply to the service pack (SP) you have installed.

The latest update is Act! 2012 SP1 Hot Fix 7.

Therefore, if you're on v14.0, all you need to install is the SP1 update which takes you to v14.1, then SP1 Hot Fix 7.

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Solution
Accepted by topic author JennyGW
‎05-06-2016 07:28 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act! Pro 2012 - Hotfixes

[ Edited ]

Just the latest one.

Make sure they apply to the service pack (SP) you have installed.

The latest update is Act! 2012 SP1 Hot Fix 7.

Therefore, if you're on v14.0, all you need to install is the SP1 update which takes you to v14.1, then SP1 Hot Fix 7.

Astute Commentator
Posts: 15
Country: United_Kingdom

Re: Act! Pro 2012 - Hotfixes

[ Edited ]

Gary, thanks.

 

I've just done a reinstall and my Act! is showing:-

 

Sage ACT! Pro 2012 Version 14.1.108.0

 

I got notified of an update and ran that.  Will that update include the hotfix, please?

 

I'm not sure how to tell which SP and Hotfix I'm on?

 

 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act! Pro 2012 - Hotfixes

Hi Jenny,

 

14.1 indicates SP1 is installed

 

Act!_2016-05-06_11-23-04.png

The highlighted portion of the About Act window above, will show Hot Fix version on your version. If there's nothing showing, then you have no Hot fix installed.

Astute Commentator
Posts: 15
Country: United_Kingdom

Re: Act! Pro 2012 - Hotfixes

Awesome, thank you.

 

Is there anywhere we can read about what is included in each Hotfix, please?

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act! Pro 2012 - Hotfixes

Indeed there is. The following Knowledgebase article lists many of the defects fixed in each release: http://kb.act.com/app/answers/detail/a_id/36573
Astute Commentator
Posts: 15
Country: United_Kingdom

Re: Act! Pro 2012 - Hotfixes

 

Thank you, Gary, you've been a great help, much appreciated Smiley Happy

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act! Pro 2012 - Hotfixes

You're very welcome!
Happy to help.