02-16-2013 02:39 PM
I was using Vista and Act Pro 2011 and decided to upgrade to Windows 8 , I have a backup hard drive so I had everything backed up todate!. Everything was fine until I tried to load what i thought was a Windows 8 version of the driver for my 2 screens!!Bad mistake, I could not get 8 to restart again and when I checked the harddrive and found that everything seemed to be backed up I decided to revert to VIsta andre-install everything. All the programs have been OK with the exception of Act Pro 2011
When I try to create a new database in the program it says": Cannot create local database, SQL is not installed locally". When I try to use one of the backed up databases it says"
"The database XXX could not be accessed. In order to access this database, check your network connection and verify that your database server is available.. It may be necessary to disable any firewall software on your computer or server.
Press F1 for troubleshooting guide"- F1 does not work. The databases have been transferred from the backup drive to a directory in C drive. I did stop the firewall software on the computer and tried it gain but nothing changed from before!
What is happening and how do I resolve this problem?
02-16-2013 02:45 PM
Have you checked to see if there is an ACT instance of the SQL server and is it running. those messages are typical of the SQL server not running.
02-18-2013 10:20 AM
02-18-2013 03:25 PM
There is an SQL Server Browser-which does not start at all although i have tried repeatedly (it actually changes from blank to start ) but nothing happens apparently and an SQL Server VSS-xxx which says starts automatically . But still cannot get anything when starting Sage Act Pro 2011! Now what do I have to do? Frics1
02-20-2013 08:42 AM
This indicates that the Microsoft SQL Server 2008 R2 program did not install correctly. If there are no other programs on the computer using SQL Server, I recommend uninstalling all SQL Server components through the control panel (Add or Remove Programs, or Programs and Functions - depending on operating system). Reboot the computer, then use the following article to manually install SQL Server creating the ACT7 instance: KB Article 26994
Hopefully it will install correctly, but if the manual installation fails, it may provide additional error messages indicating the cause of the failure.