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Act Pro 2011 installation problems

New Member
Posts: 2
Country: USA

Act Pro 2011 installation problems

I was using ACT Pro 2011 on my older computer, and I now have purchased a new computer and I'm having trouble installing.  An SQL Server error message keeps popping up each time I try to install.  Help, please.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act Pro 2011 installation problems

Hello SIT Indeva,
Welcome to the Sage ACT! Online Community!

To help the Community better assist you, can you provide the full error (or first few lines if it is a long message)?
Greg Martin
Sage
New Member
Posts: 2
Country: USA

Re: Act Pro 2011 installation problems

The error message is:

 

Sage ACT! Installer has detected that the ACT7 instance is either not running or disabled.\n\nSystem.ComponentModel.Win32Exception: The system cannot find the file specified

   at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)

   at PrereqCommon.SQLMethods.HardReset(String strSecurityCmdLnApp, String ACTPath)

   at PrereqCommon.SQLMethods.InstallSQL2008(String SourcePath, String ACTPath, String Param, String strSAPWD, Boolean InstallSP)

   at PrereqCommon.SQLMethods.PrepareAndInstallSQL2008(String strSrcPath, String strSQLPath, String strACTPath, String strSQLAccount, String strSQLCollation, Boolean IsSPNeeded)