11-13-2014 01:36 PM
Act pro 2011 (Hotfix 6)
Win 8.1 (64 bit), 8GB RAM, 256GB SSD
2 clients running Act & sync'd (main/remote) on identical laptops.
Both are using Handheld Contact to sync to mobile devices
Over the past several weeks we have seen increasing sluggishness in Act on 2 identical clients. The clients are sync'd together with one as a remote db. We gets lags of 30 seconds to minutes (blue circle & top line of window shows "Not Responding") when we schedule something, look up tasks, add notes, etc.
- Backing up and restoring to a new DB (and recreating the remote DB) fixes the problem for a few days but the problem recurs.
- Task mgr shows the SQL server running at 2-6% during these lags with the occassional peak to 9%.
- There are a large number of cleared activities but the "remove old activities" tool says there are no activities to delete.
Any help would be appreciated.
11-13-2014 10:49 PM
ACT2011 was not built to work on Windows 8.1, thats why we strongly recomend to upgrade to act17
with act17 you can install SQL2012/2014, instead of the SQL2005 that act2011 is still using.
11-17-2014 07:56 AM
Thanks Ingo, I appreciate the comment but I was hoping that since its been working great for some time in 8 that it was something fixable. (As a longtime Act user, I am also nervous about upgrading to a new version right after realease.)