I had some corrupt windows sytem files and had to do a repair which essentially reinstalled Outlook.
After the repair Act would not work with Outlook at all and I read online that Act had to be installed after Outlook.
So I uninstalled and reinstalled Act and set up the email system to work with Outlook.
When I click on Write - Email Message (from Template) - then click on the template (.adt file) I get a message that says "could not open item, try again" However, when I click on Write - Other Document (from template) - Word opens the template and all is good.
I am able to sucessfully send an email by clicking Write - Email message