04-19-2016 08:09 PM
when sending emails it's not attaching to contact all the time
When on a contact, click on write email template and it sends through outlook it occasionally attaches to the contact but not all the time. I have to manually create history.
04-20-2016 07:39 AM
05-03-2016 01:12 PM
I have a similar problem!
I recently upgraded from ACT Pro 2011 to ACT Pro v 18. I am running Windows 7 Pro. I am also using Outlook 2010 as my email client.
I noticed that when I go to the Add-Ins tab in Outlook 2010 and click on the Attach E-Mail to Contact button, the database that ACT v 18 is attaching (or trying to) is not the database I am working from. It is connected to a database I used a long time ago.
How do I change this behavior?
05-04-2016 02:52 AM
12-10-2016 04:13 AM
Act! Pro Version 18.104.22.168, having installed Update 4 I am having the same issue. I can't attach historical emails from out of Outlook 365 ver 16 in any form
12-13-2016 09:38 AM