12-16-2013 09:41 AM
12-19-2013 08:49 AM
You're welcome! Act! Pro v16 will work with Microsoft Outlook 2003, 2007, 2010, and any version of Outlook 2013 that is not Office 365
12-19-2013 09:19 AM
Just to clarify this a little bit some versions of Office 365 include the desktop version of Office 2013 and if you download and install the desktop version of Office 2013 that is included with Office 365 it will work with ACT! v16. You must install the full version of Office 2013 on the desktop and not the Click to Install version. The full version installs some utilities that are needed to integrate ACT! The full version is available to install if you are able to install the Click to Install version. If you have Office 365 Small Business Premium, Office 365 Midsize Business, Office 365 Enterprise E3 or Office 365 Enterprise E4 the desktop versions are included.