Community
Showing results for 
Search instead for 
Do you mean 
Reply

Act! Premium 2013 BackUp Error

New Member
Posts: 4
Country: USA

Act! Premium 2013 BackUp Error

Hi all,

 

PLEASE HELP

 

I'm receiving this error when trying to do complete a back up on a 2008 Server R2 Standard SP1 on Act! Premium 16.2.14.0

 

The following error occurred during backup.  The backup was cancelled.

 

Cannot insert duplicate key row in object 'sys.syscommittab' with unique index 'si_xdes_id'.  The duplicate key value is (5820541).  Failed to flush the commit table to disk in dbid 9 due to error 2601.

Check the error log for more information.

BACKUP DATABASE is terminating abnormally.

PRC_MAINT_BACKUPDB: ERROR EXECUTING DATABASE BACKUP STATEMENT

The statement has been terminated.

 

Any idea? Please Help!

 

 

 

Moderator
Posts: 719
Country: USA

Re: Act! Premium 2013 BackUp Error

The error that you are receiving is a Microsoft SQL Server error which can be resolved by using the following knowledgebase article: 

 

http://kb.swiftpage.com/app/answers/detail/a_id/28141

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com