Act/Outlook synching has never worked for me

[mikefm101]

Hi,

I've been trying to synch Act and OL for a couple of years and nothing has ever happened.  I tried again today, trying to get OL to update Act, and Act flashes some screens for a microsecond but when its all done nothing has changed.   I have two appointmnets in my calendar in OL for today, and neither show up on my calendar or anywhere else in Act.

I am using Version 9.0.1.162, Hotfix 1.  I have Act set up as an address book within OL but I don't think that matters.  I've been through the tutorial and checked any combination I can think of.  Simply nothing ever happens. 

I've lived through this for a few years but its getting annoying, plus its something Act should be doing but isn't.  

Any thoughts on what else I can try or overlooked??  Please don't suggest add-ons.  

Mike 

[broony]

Try removing all act activities from outlook and all act activities from outlook (This is Ok as each source still has the activity) by Tools Outlook Activities> Remove Activities.

Then turn off all Antivirus software (temporarily and ideally disconnected from your network/internet to be safe) and try the update again. Usually it will be some security software (Antivirus or firewall) which is stopping Act and Outlook from talking to each other.