Community
Showing results for 
Search instead for 
Do you mean 
Reply

Act.Outlook.Service.exe ran in WIN8.1 but will not in WIN10 ActPro18.2 Update4

New Member
Posts: 6
Country: USA

Act.Outlook.Service.exe ran in WIN8.1 but will not in WIN10 ActPro18.2 Update4

Act.Outlook.Service.exe ran in WIN8.1 but will not in WIN10 ActPro18.2.53 Update4  Any Fix in our common mind?

Employee
Posts: 26
Country: United_Kingdom

Re: Act.Outlook.Service.exe ran in WIN8.1 but will not in WIN10 ActPro18.2 Update4

Hi Bldgact

Does the process load when running it from the program files folder?
Can you go to "C:\Program Files (x86)\ACT\Act for Windows" and run the "Act.Outlook.service" process from there
If that still does not load can you check event viewer to see if any errors are returned

Thanks,


Cam Mortimer
------------------------------------
Customer Success Team


A NOTE REGARDING DIRECT ASSISTANCE: I am unable to offer any direct assistance over private message. All questions should be posted publicly in the appropriate community boards. Private message should only be used for the exchange of private information.
Bronze Elite Contributor
Posts: 1,409
Country: United_Kingdom

Re: Act.Outlook.Service.exe ran in WIN8.1 but will not in WIN10 ActPro18.2 Update4

Did have a couple of client systems that used Windows update to go from 8 to 10 where this happened.

 

Rather than doing a lot of problem solving I just uninstalled ACT - re-booted - and reinstalled ACT and it all worked.