01-27-2012 08:46 AM
I need help, and I am now willing to pay a pro if you can help.
4 users with ActPro2011HF5.
Most running Outlook 2007.
Outlook is brutally slow, hangs, and causes ACT to hang.
If I remove the ACT Address Book from Outlook - Everything performs perfectly.
When I add the Act addreess Book back to Outlook, it takes a minute or longer for Outlook to star, and both ACT and Outlook hang again.
Internal wired network with a W7 stand-alone PC hosting the database, on dedicated brand new Raid1 500GB drives.
On the server itself, the Act/Outlook intergration is perfectly fine.
Just the network users pointing to the mapped "P" drive clog up when the address book is in use.
What have I done wrong?
01-27-2012 12:58 PM
01-27-2012 01:23 PM
I did the mapping of the address book as mentioned:
01-27-2012 05:34 PM
01-29-2012 08:07 AM
01-30-2012 08:38 AM
Went back and mapped the PAD to the \\Machine\drive\folder address and also the Outlook Address book mapping the same way.
Still very slow to load Outlook.
Will move the Db to another drive and keep switching things around to see if it gets better.
Act Pay-Per-Support good at this troubleshooting?
01-30-2012 09:25 AM
Firewall disabled right now.
No A/V installed.
Brand new box and I am running it naked for a while until I get this squared away.
01-30-2012 12:24 PM
01-30-2012 12:46 PM
Will test tonight.
I am tempted to move the database to an SSD on a SATA port direct to the MB and not the PCI RAID-SATA setup it is now.
Although all my data files (Large PDFs) move light lightning across the network.