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Act Locks Up - Using Windows 7

New Member
Posts: 1
Country: USA

Act Locks Up - Using Windows 7

While in Act performing different tasks, the program locks up.  Seems the only way out is to reboot.  Any fixes for this?

Silver Contributor
Posts: 1,813
Country: USA

Re: Act Locks Up - Using Windows 7

Not a normal behavior.  What version of ACT?

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Act Locks Up - Using Windows 7

Hello Dan,
Welcome to the Sage ACT! User Community. The first thing I would try is disabling User Account Control in Windows 7. Steps are in this Knowledgebase article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2566...

Two other possibilities, KB article links included:

Damaged ACT! preferences:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1477...

DPI Setting:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2634...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.