We purchased Act!2008 based on the information in early December that the link to MAS200 would be certified by mid-December.
It is now mid-February and there is still no link in sight. The last time we asked for an update the response we received was terse to say the least. Sage points the finger at Act and Act points the finger at Sage. Meanwhile, the customer is stuck in the middle with a finger in each ear.
So my question is "Where's the link?" I understand that testing takes time but a software company should be able to develop a realistic timeline and communicate that to its customers. I also understand that sometimes testing reveals a defect that needs addressing which should also be communicated to the customers.
We have held off fully implementing Act! as we don't know what will happen to the contacts, etc. that we set up now when we initialize the link and have the data from our accounting software pulled in.