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Act Integration to Outlook

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Copper Contributor
Posts: 73
Country: USA

Act Integration to Outlook

I have followed the steps in the knowledgebase to integrate the ACT Pro v18 contacts (2700) into Outlook 2010 with 1-way sync, but they are not transferring.

I have deleted all previous sync sets and started fresh with a new transfer to send all contacts (which I understand does not require establishing a criteria).

Prior to this problem, I did a 2-way sync and many contacts in Outlook disappeared resulting in fewer contact than prior to the sync.

 

Is there some setting which need to be adjusted a steps to correct?

 

thanks for the help

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Nickel Elite Contributor
Posts: 529
Country: Germany

Re: Act Integration to Outlook

full "hit" in the knowledge base:
https://help.act.com/hc/en-us/articles/360024249254
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de