08-20-2010 05:56 AM
We are using ACT 2010 and have a contact field linked to a company filed
However the link box is greyed out in both and we cannot un link the same
Does anyone know why as we wish to delete one of the fields
08-20-2010 01:24 PM
Welcome to the Act! Online Community!
To ensure you are on the correct screens - to unlink fields you will need to go to Tools > Define Fields > then select (double click on) the field from the list. On the field edit screen > click Next to see the option for Link field.
Is this where you are seeing it grayed out?
What are the names of the fields in question?
05-09-2011 01:57 PM
I am having the same issue.
When I go to Define Fields and try to edit the field, the box is greyed out so I can't unlink it. I went into it through the Company instead of Contacts and it appears the same way.
I deleted the Company since I didn't use it and it made no difference.
This field "Subdivision" was originally linked to a drop down list called "Subdivisions".
Anyone have a suggestion?
05-09-2011 02:08 PM
When you click on the icon to open ACT! - have you tried right-clicking and choosing "Run as Administrator" (if on Windows 7)?
Just a thought.
Technology Transfer Services
(813) 908-1100 x231
08-27-2012 08:50 AM
08-27-2012 01:21 PM
Actually, that's what I meant when I said "logged in as administrator." I did "run as administrator" but the link check box is still grayed out when I try to edit the field. I have Act 2010 and I use Windows 7. I'm trying to unlink "Company" from "Dog Source" (a field we created, which shouldn't be linked to anything and should be a drop-down menu).
Thanks for the quick reply. Sorry for the miscommunication.