02-24-2009 01:28 PM - edited 02-25-2009 07:09 AM
I'm currently running ACT! 2008 (10.0) Version 10.0.3.182, Hotfix 1. When I open the database it opens the groups detail. I do a lookup and it gives me contact list of the query. When I pick one particular contact and try to show the contact, it gives me the error of "Object reference not set to an instance of an object" and then takes me back to the Groups detail.
I've tried using ACTDiag to delete teh preferences but that did not work. Any help would be appreaciated.
02-27-2009 01:03 PM
When you deleted preferences, did the getting started wizard appear when opening? If it didn't, then the preferences didn't get delete.
Try deleting the preferences manually.