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Act!9 and Palm OS - Error when creating Sync Set

New Member
Posts: 1
Country: USA

Act!9 and Palm OS - Error when creating Sync Set

Hi,
 
I am trying to synce my Palm OS with Act 9.0.  I have followed all of the given instructions and am stuck at creating my Sync Set.  I get the following message when it attempts to create it:
 
"Unable to insert Sync Set subcription. Setuser failed because of one of the following reasons: the database principal 'ACTSYNC' does not exist, its corresponding server principal does not have server access, this type of database principal cannot be impersonated, or you do not have the permission."
 
What does this mean?  My user name is set up administrator and have all sync permissions.
 
Angel
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Act!9 and Palm OS - Error when creating Sync Set