Community
Showing results for 
Search instead for 
Do you mean 
Reply

Act 9.0 email problem

Accepted Solution Solved
Tuned Listener
Posts: 7
Country: USA
Accepted Solution

Act 9.0 email problem

I get the following each time I try to open act email

Retrieving the COM class factory for component with CLSID {741BEEFD-AECO-4AFF-4F61D15F5526} failed due to the following error:  80040154
 

 

Any help is greatly appreciated........76 year old geek wannabe 

Jerry

GCSElect

Accepted Solutions
Solution
Accepted by dlunceford (Moderator)
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: Act 9.0 email problem

Jerry,

 

Try registering redemption.dll

 

  1. Close ACT! and any Office programs (Word, Outlook, etc...)
  2. Browse to C:\Program Files\ACT\ACT for Windows
  3. Drag and drop Redemption.dll over regsvr32.exe

    You'll receive the following message if done correctly:
    DllRegisterServer in C:\program files\act\act for web\Redemption.dll succeeded.

View solution in original post


All Replies
Solution
Accepted by dlunceford (Moderator)
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: Act 9.0 email problem

Jerry,

 

Try registering redemption.dll

 

  1. Close ACT! and any Office programs (Word, Outlook, etc...)
  2. Browse to C:\Program Files\ACT\ACT for Windows
  3. Drag and drop Redemption.dll over regsvr32.exe

    You'll receive the following message if done correctly:
    DllRegisterServer in C:\program files\act\act for web\Redemption.dll succeeded.