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Act 8 - Downloaded update now program won't open-get microsoft error box

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Act 8 - Downloaded update now program won't open-get microsoft error box

Very frustrating.  When I try to open ACT8, I immediately get the Microsoft error message asking if I want to send the problem to Microsoft.  Help!

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Accepted by topic author blums
‎09-25-2015 03:20 AM
Copper Elite Contributor
Posts: 108
Country: United States

Re: Act 8 - Downloaded update now program won't open-get microsoft error box


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Copper Elite Contributor
Posts: 108
Country: United States

Re: Act 8 - Downloaded update now program won't open-get microsoft error box

blums,

 

What is the error message?

 

MrWright

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Re: Act 8 - Downloaded update now program won't open-get microsoft error box

The message is in a dialogue box:

 

ACT! by Sage

 

ACT! by Sage has encountered a problem and needs to close.  We are sorry for the inconvenience.

 

Then it asked if I want to send a report to Microsoft.

 

And again, this comes up immediately upon clicking on the ACT! startup icon.

 

Thks for any help you can give me.

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Solution
Accepted by topic author blums
‎09-25-2015 03:20 AM
Copper Elite Contributor
Posts: 108
Country: United States

Re: Act 8 - Downloaded update now program won't open-get microsoft error box

blums,

 

I believe this will help you situation:  Answer ID 22381, Error: "ACT! Has Encountered an Error and Needs to Close" After Applying Microsoft ....  Let me if this works.

 

MrWright

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Posts: 4
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Re: Act 8 - Downloaded update now program won't open-get microsoft error box

Mr Wright

Thank you!  I was finally able to apply the fix and it worked!  I really appreciate it!