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Act 7 Shared Database - Record Manager defaults to database owner machine

New Member
Posts: 1
Country: USA

Act 7 Shared Database - Record Manager defaults to database owner machine

I have Act 7 (yes we intend to upgrade as soon as we can afford it) set up on two XP machines.  The database is on one user's machine and is shared.  The other user can see the data base and add notes etc.  The issue is the second user cannot update the record with who talked to the client last.  The record manager defaults to the user where the data base resides.  Can we fix this as the database is useless to the sales people if they cannot figure out who worked with the client last.  Is this a setup or user education issue?
 
 
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Act 7 Shared Database - Record Manager defaults to database owner machine

When they start ACT! and log in, do they log in as their different names?
 
It should be whoever you have logged into ACT! as