02-24-2014 10:30 AM
I have converted the old .dbf with the new version of act but I am told there is data missing. My client had custom fields on his old layout i was able to convert the old layout but not sure how to map that data to those fields. any insight would be appreciated
02-24-2014 10:36 AM
If you converted to old layouts the fields would map to the database automatically. If there is data missing you need to know if it's selective items or entire contact records. The problem may be that the ACT! 6 database had internal corruption that caused some data to not convert.
02-24-2014 10:59 AM
It also seems when i try to convert the layout in the shared database it says it corrupt or not avaliable but when i start a blank database and convert the layout it works just fine. So i even moved that layout to where the shared database is and still cannot open that layout
02-24-2014 12:46 PM
This definitely sounds like the original ACT! 6 database had problems in the file that determained the database structure. The only fix would be to send the original ACT! 6 database to a repair facility like the one we have a Techbenders.