02-28-2013 05:46 PM
I'm unable to send emails from act 2013 to Outlook 2013. Everytime I attempt to it gives an error of Could not retrieve IMessages: Interface not supported. I've attempted to updated the mapi32.dll file/rename and recreated the file. Still does not work. it appears I and send emails to myself though as Outlook brings up the messaging system.Just when I attempt to email my contacts it gives an error. When I click on email a 2nd time I get the rror "Could not retrieve Imessage: Error in mapiobjectfromOutlookitem: IMAPISession.Openmsgstore: mapi_e_call_failed.
Has anyone else experience this issue and how would I go about fixing it.
03-01-2013 07:33 AM
we have exaclty the same issue, sending email from AcT does not work, attaching email messages does work when sending from Outlook and the recipients emailaddress is in you ACT! db.
03-21-2013 06:29 AM - edited 03-21-2013 06:29 AM
Regarding Office 2013 integration:
- You must ACT! 2013 with Service Pack 1 installed for 2013. It must be a full install with SP1 already applied - will not work by applying SP1 to existing installation
- I have seen the error you are describing when you have the "Click-To-Run" (streaming) version of Office 2013 installed. You must have the full install in order to integrate ACT! 2013 SP1 and Office 2013.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
03-21-2013 08:51 AM
03-21-2013 09:49 AM
03-21-2013 02:11 PM