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Act 2013 Pro and Outlook 2010 Contact and Calendar Syncronization

Tuned Listener
Posts: 27
Country: United States

Act 2013 Pro and Outlook 2010 Contact and Calendar Syncronization

All of a sudden today, I am getting an error when I try to synch act 2013 Pro with Outlook 2010

Ther error is

Errror HRESULT E_FAIL has been returned from a call to a COM component.

 

  Any idea What I should be looking for?

Copper Elite Contributor
Posts: 124
Country: USA

Re: Act 2013 Pro and Outlook 2010 Contact and Calendar Syncronization

Just as a check have you rebooted your computer? Sometimes those quirky errors are a memory corruption issue and clearing the system fixes it.
The HRESULT E_FAIL error is thrown by SQL Server so unless you're writing your own COM modules it's probably just a fluke.
Tuned Listener
Posts: 27
Country: United States

Re: Act 2013 Pro and Outlook 2010 Contact and Calendar Syncronization

I have rebooted a number of times. Still get the same error. Should I try to reinstall the act sql server?
Copper Elite Contributor
Posts: 124
Country: USA

Re: Act 2013 Pro and Outlook 2010 Contact and Calendar Syncronization

[ Edited ]

First try shutting down the sync between ACT and Outlook.
1. Close Outlook.
2. In ACT select Tools > Synchronize with Outlook > Outlook Synchronization Preferences and disable Calendar and Contact synchronization with Outlook.
3. Close ACT.
4. Restart the SQL instance of ACT.

5. Restart ACT and then re-enable sync with Outlook.

If that fails then I would reinstall SQL Server.

Tuned Listener
Posts: 27
Country: United States

Re: Act 2013 Pro and Outlook 2010 Contact and Calendar Syncronization

Took a complete reinstall of SQL.

Thanks.

Copper Elite Contributor
Posts: 124
Country: USA

Re: Act 2013 Pro and Outlook 2010 Contact and Calendar Syncronization

Glad to hear you got it fixed. We're sure a long way from fail-safe computing!
Tuned Listener
Posts: 27
Country: United States

Re: Act 2013 Pro and Outlook 2010 Contact and Calendar Syncronization

Thanks for the help.