Act 2013 Pro and Outlook 2010 Contact and Calendar Syncronization

[ageffen]

All of a sudden today, I am getting an error when I try to synch act 2013 Pro with Outlook 2010

Ther error is

Errror HRESULT E_FAIL has been returned from a call to a COM component.

  Any idea What I should be looking for?

[GregH]

Just as a check have you rebooted your computer? Sometimes those quirky errors are a memory corruption issue and clearing the system fixes it.
The HRESULT E_FAIL error is thrown by SQL Server so unless you're writing your own COM modules it's probably just a fluke.

[ageffen]

I have rebooted a number of times. Still get the same error. Should I try to reinstall the act sql server?

[GregH]

First try shutting down the sync between ACT and Outlook.
1. Close Outlook.
2. In ACT select Tools > Synchronize with Outlook > Outlook Synchronization Preferences and disable Calendar and Contact synchronization with Outlook.
3. Close ACT.
4. Restart the SQL instance of ACT.

5. Restart ACT and then re-enable sync with Outlook.

If that fails then I would reinstall SQL Server.

[ageffen]

Took a complete reinstall of SQL.

Thanks.

[GregH]

Glad to hear you got it fixed. We're sure a long way from fail-safe computing!

[ageffen]

Thanks for the help.