03-23-2013 08:52 AM - edited 03-23-2013 08:55 AM
Act 2013 Premium
Intel core 2 duo L7500 1.60 GHZ
I receive the object reference error when i click on an email to send through act. I tried almost everything suggested by the community and i cannot fix the the issue:
Ran detect and repair on microsoft office
Reset preferences in outlook
delete normal.dot and normal.m
there was even a mention of changing the dpi settings to 96. I tried but don't have that option. Only 100% or higher
Any help would be greatly appreciated
03-25-2013 12:05 PM
03-25-2013 04:03 PM
I'm not able to set the DPI under 100%
I deleted the preferenced and i'm still getting the same error. Everything was working fine for 4 months and then this error started cropping up. Do you have any other possible solutions.
Thanks for the help
03-26-2013 07:32 AM
03-26-2013 09:42 AM
No- that did not work
Can i do anything else or should i just delete and reinstall. This is getting pretty frustrating.
03-26-2013 09:54 AM
12-04-2013 12:27 AM
was this problem ever solved? i am also getting the same error "Unable to cast..." and have tried all the above.
It has not been a problem for 2 years and suddenly it is a problem about a week after upgrading to Act Pro v16. Outlook 2010 instaled for 2 years with no issues until now