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Act 2012 pro ... Upgrading Outlook from 2003 to 2010

Copper Contributor
Posts: 54
Country: USA

Act 2012 pro ... Upgrading Outlook from 2003 to 2010

Single machine, single user.

Act!2012 Professional

Windows 7 64 bit

 

Want to upgrade from Outlook 2003 to Outlook 2010  any problems / issues I should know about before I attempt?

 

Outlook  (office) will be installed after ACT! has already been installed and running... issue there?

 

Thanks in advance.

Copper Elite Contributor
Posts: 232
Country: Germany

Re: Act 2012 pro ... Upgrading Outlook from 2003 to 2010

i would recomend the following way

 

1. uninstall ACT

2. uninstall office2003

3. install office 2010

4. then install act2012 (i would also recomend to checkout if a upgrade to act17 is usefull)

 

then you should be fine

 

regards

 

Ingo Lange

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040
Copper Contributor
Posts: 54
Country: USA

Re: Act 2012 pro ... Upgrading Outlook from 2003 to 2010

thought that might be the best way....

 

okay... I'm sure I can find it here... but can you give me a 1, 2, 3 on uninstalling/reinstalling Act!Pro 2012 without losing data, templates, attachments.. etc?

 

thanks sooooo much.    Even direct me to the CORRECT thread or kb article if there is one.

 

jack

Copper Contributor
Posts: 54
Country: USA

Re: Act 2012 pro ... Upgrading Outlook from 2003 to 2010

Bump...

any help here?

Copper Contributor
Posts: 13
Country: USA

Re: Act 2012 pro ... Upgrading Outlook from 2003 to 2010

You can just backup your database.  After installing ACT again you restore the database which includes all of your templates and documents.  

Copper Contributor
Posts: 54
Country: USA

Re: Act 2012 pro ... Upgrading Outlook from 2003 to 2010

[ Edited ]

I think I did that before when I installed on a new computer.. but lost the documents.  Are you sure it's that simple?

Copper Contributor
Posts: 13
Country: USA

Re: Act 2012 pro ... Upgrading Outlook from 2003 to 2010

I just did this on my pc. I reinstalled ACT and everything comes from the backup. Please get a second opinion on this first though.