11-24-2014 04:53 PM
Single machine, single user.
Act!2012 Professional
Windows 7 64 bit
Want to upgrade from Outlook 2003 to Outlook 2010 any problems / issues I should know about before I attempt?
Outlook (office) will be installed after ACT! has already been installed and running... issue there?
Thanks in advance.
11-26-2014 05:40 AM
i would recomend the following way
1. uninstall ACT
2. uninstall office2003
3. install office 2010
4. then install act2012 (i would also recomend to checkout if a upgrade to act17 is usefull)
then you should be fine
regards
Ingo Lange
11-26-2014 07:03 AM
thought that might be the best way....
okay... I'm sure I can find it here... but can you give me a 1, 2, 3 on uninstalling/reinstalling Act!Pro 2012 without losing data, templates, attachments.. etc?
thanks sooooo much. Even direct me to the CORRECT thread or kb article if there is one.
jack
12-02-2014 05:42 AM
Bump...
any help here?
12-04-2014 12:54 PM
You can just backup your database. After installing ACT again you restore the database which includes all of your templates and documents.
12-04-2014 01:37 PM - edited 12-04-2014 01:38 PM
I think I did that before when I installed on a new computer.. but lost the documents. Are you sure it's that simple?
12-04-2014 02:06 PM