Act 2012 pro ... Upgrading Outlook from 2003 to 2010

[jlindync]

Single machine, single user.

Act!2012 Professional

Windows 7 64 bit

Want to upgrade from Outlook 2003 to Outlook 2010  any problems / issues I should know about before I attempt?

Outlook  (office) will be installed after ACT! has already been installed and running... issue there?

Thanks in advance.

[ilange]

i would recomend the following way

1. uninstall ACT

2. uninstall office2003

3. install office 2010

4. then install act2012 (i would also recomend to checkout if a upgrade to act17 is usefull)

then you should be fine

regards

Ingo Lange

[jlindync]

thought that might be the best way....

okay... I'm sure I can find it here... but can you give me a 1, 2, 3 on uninstalling/reinstalling Act!Pro 2012 without losing data, templates, attachments.. etc?

thanks sooooo much.    Even direct me to the CORRECT thread or kb article if there is one.

jack

[jlindync]

Bump...

any help here?

[lasermn]

You can just backup your database.  After installing ACT again you restore the database which includes all of your templates and documents.  

[jlindync]

I think I did that before when I installed on a new computer.. but lost the documents.  Are you sure it's that simple?

[lasermn]

I just did this on my pc. I reinstalled ACT and everything comes from the backup. Please get a second opinion on this first though.