Community
Showing results for 
Search instead for 
Do you mean 
Reply

Act 2012/Word 2003 Template Help

New Member
Posts: 3
Country: USA

Act 2012/Word 2003 Template Help

We have just purchased Act 2012 and have a lot of issues worked out from our transfer from Act 4.0.  The one thing that I have not been able to work out is in my custom templete.  I have a field that does not always contain data, but when it does I want it to appear on my custome letter (template).  When I add that field to the template it does show up on my letter correctly if there is data there.  If there is no data there is shows us as:   

[[ACTFIELD_DELETE_ME]]

 

Is there a way to fix this?

Copper Contributor
Posts: 61
Country: United_Kingdom

Re: Act 2012/Word 2003 Template Help

Hi,

 

This is usually an issue with the installation of Microsoft Word. Take a look at this article:

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/13618

 

Hope this helps,

 

SS

Copper Contributor
Posts: 61
Country: United_Kingdom

Re: Act 2012/Word 2003 Template Help

Any sucess?

New Member
Posts: 3
Country: USA

Re: Act 2012/Word 2003 Template Help

Worked perfectly!!!  I've been so busy USING act now that I hadn't had time to get back here...thank you so very much!!!!

 

Crystal

New Member
Posts: 3
Country: USA

Re: Act 2012/Word 2003 Template Help

I do have one more tiny problem...I can't seem to get my templates to use the current date.  I've tried as is suggested here to edit templete, then in word insert date and click the box at the bottom that says current, but that doesn't not work...retains the date that I edited the template.  any suggestions?