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Act 2012 SP1 installation issue

New Member
Posts: 3
Country: USA

Act 2012 SP1 installation issue

When attempting to install ACT 2012 SP1 I get an error 1603 which seems to mean I am not running as an administrator which I am. I am running Windows 7 and after the roll back My ACT2012 will  no long open. I have gotten an error string which has been sent to ACT but I believe is I can succesfully install the SP1 I will be all set. Any suggestions?

 

Thank you

Bronze Contributor
Posts: 955
Country: Australia

Re: Act 2012 SP1 installation issue

Make sure that you right click and "run as administrator" when doing any install to windows 7

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
New Member
Posts: 3
Country: USA

Re: Act 2012 SP1 installation issue

thank you for the help but after right clicking and running as administrator I still get the fatal error 1603

Bronze Contributor
Posts: 955
Country: Australia

Re: Act 2012 SP1 installation issue

Generally if I get it a second time it usually means to remove the SQL all together and then do a manual install of SQL. You will find articles for both in the knowledgebase.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Act 2012 SP1 installation issue

Bhiller,

If you are still having an issue, try the following:

- Run ACT!Uninstaller utility; to clean up the installation.  KB Article 19338

- Use the download link I have provided in your Private Notes to install the 2012 program with the SP1 update already included.

 

Greg Martin
Sage
Copper Contributor
Posts: 17
Country: United States

Re: Act 2012 SP1 installation issue

Paul, did you ever get to that "FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions"?

 

I'd like that app.

 

thanks,

 

terry wall