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Act 2011 not available as Outlook address book

Copper Contributor
Posts: 22
Country: United States

Act 2011 not available as Outlook address book

Just migrated everything to a new hard disk and upgrade to Windows7 with a reinstall of Act 2011 and Outlook 2007.  My calendar seems to sync ok and the Sync contacts, Sync Calendar icons appear on the Outlook task bar.  However, I can't add Act to the Outlook address books (it doesn't appear on the available list) and emails aren't attaching to the Act history record.

 

Suggestions?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Act 2011 not available as Outlook address book

If you mean the Accress book isn't available, see this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/14109/

 

If you mean Outlook isn't in the ACT! email list, see:

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/14425

 

One thing ... ACT! needs to be installed AFTER Office ... if you installed ACT! first, you'll need to uninstall and reinstall it.

Copper Contributor
Posts: 22
Country: United States

Re: Act 2011 not available as Outlook address book

Reinstall did it.  Thanks