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Act 2011, international telephone codes mistakes at Outlook sync.

New Member
Posts: 6
Country: Argentina

Act 2011, international telephone codes mistakes at Outlook sync.

I just sync first time, with empty Outlook address book (trying to export the database), but international codes at telephone fields are almost all lost or with mistaker. How to tune up it? 

Platinum Elite Contributor
Posts: 14,392
Country: Australia

Re: Act 2011, international telephone codes mistakes at Outlook sync.

Sadly, this is a known issue I've been telling Sage about for some time
New Member
Posts: 6
Country: Argentina

Re: Act 2011, international telephone codes mistakes at Outlook sync.

OK Mike, thanks. So as your view not any solution?

 

Platinum Elite Contributor
Posts: 14,392
Country: Australia

Re: Act 2011, international telephone codes mistakes at Outlook sync.

Do you just want to sync with Outlook or do you want to sync with a phone?
New Member
Posts: 6
Country: Argentina

Re: Act 2011, international telephone codes mistakes at Outlook sync.

Just with Outlook 2010, with Exchange. After that Outlook sync with smartphones I think.
Platinum Elite Contributor
Posts: 14,392
Country: Australia

Re: Act 2011, international telephone codes mistakes at Outlook sync.

Going via Outlook to a phone will always eventually result in duplications or loss of data in ACT! ... it shouldn't be done.

To go to Exchange, I'd recommend 123 Synchroniser
To sync to smart phones, I'd recommend Handheld Contact