09-14-2010 07:37 AM
I've installed Act 2011 Pro on Server 2008 as part of evaluating smart task functionality. All seems to be working correctly except for the fact that even though auto-run is enabled on one of the test tasks, this test task does not send email out automatically as expected.
Another odd issue is that the "Run smart task" button is greyed out, showing there may be an underlying issue somewhere.
Any ideas anyone?
I am considering installing a 2003 R2 Server and sticking Act 2011 Pro on there, as I am not sure if there are 2008-related issues at play.
11-03-2010 07:56 AM
Go to the drop-down menu "Schedule" and select "Show Pending Smart Task Steps". The system is waiting for you to verify steps completed for contacts.
Hope this helps!