Act 2010 won't list Word 2007 or 2016 as its default word processor

[jrteeter]

I have used Act before on another, older computer.  I installed in on my new computer (which has Windows 10) and I cannot access the word templates because word is not the default word processor.  I go into tool and try and switch the word processor to Word, but Word is not listed.

I have two versions of word.  I have word 2007 and 2016.  I followed an online tutorial to change registry permissions, but that has not fixed the problem.

[Roy_Laudenslager]

ACT! 2010 isn't supported on Windows 10 so there's no idea why Word 2007 isn't available. Word 2016 wouldn't be supported for ACT! 2010.

[jrteeter]

On my older computer both programs worked together fine in Windows 10.  I currently have both in compatibility mode for Windows 7.  I wouldn't think that migrating them to a new computer would cause them to not work together.

[Roy_Laudenslager]

I'm not surprised. There are likely legacy file on the old computer that aren't provided by Windows 10.

[Gary W]

Hi jrteeter,

As Roy has already stated, unfortunately Act! 2010 is not supported on Windows 10. Full compatibility listings can be found in our Compatibility Matrix.

For reference, we do have a Knowledgebase article on the subject of Word not being available as a default word processor: http://kb.act.com/app/answers/detail/a_id/13756