09-02-2016 07:13 PM
I have used Act before on another, older computer. I installed in on my new computer (which has Windows 10) and I cannot access the word templates because word is not the default word processor. I go into tool and try and switch the word processor to Word, but Word is not listed.
I have two versions of word. I have word 2007 and 2016. I followed an online tutorial to change registry permissions, but that has not fixed the problem.
09-02-2016 09:14 PM
ACT! 2010 isn't supported on Windows 10 so there's no idea why Word 2007 isn't available. Word 2016 wouldn't be supported for ACT! 2010.
09-03-2016 08:14 PM
On my older computer both programs worked together fine in Windows 10. I currently have both in compatibility mode for Windows 7. I wouldn't think that migrating them to a new computer would cause them to not work together.
09-03-2016 09:27 PM
I'm not surprised. There are likely legacy file on the old computer that aren't provided by Windows 10.
09-05-2016 03:02 AM - edited 09-05-2016 03:07 AM
As Roy has already stated, unfortunately Act! 2010 is not supported on Windows 10. Full compatibility listings can be found in our Compatibility Matrix.
For reference, we do have a Knowledgebase article on the subject of Word not being available as a default word processor: http://kb.act.com/app/answers/detail/a_id/13756