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Act 2010 won't list Word 2007 or 2016 as its default word processor

New Member
Posts: 7
Country: USA

Act 2010 won't list Word 2007 or 2016 as its default word processor

I have used Act before on another, older computer.  I installed in on my new computer (which has Windows 10) and I cannot access the word templates because word is not the default word processor.  I go into tool and try and switch the word processor to Word, but Word is not listed.

I have two versions of word.  I have word 2007 and 2016.  I followed an online tutorial to change registry permissions, but that has not fixed the problem.

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act 2010 won't list Word 2007 or 2016 as its default word processor

ACT! 2010 isn't supported on Windows 10 so there's no idea why Word 2007 isn't available. Word 2016 wouldn't be supported for ACT! 2010.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 7
Country: USA

Re: Act 2010 won't list Word 2007 or 2016 as its default word processor

On my older computer both programs worked together fine in Windows 10.  I currently have both in compatibility mode for Windows 7.  I wouldn't think that migrating them to a new computer would cause them to not work together.

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act 2010 won't list Word 2007 or 2016 as its default word processor

I'm not surprised. There are likely legacy file on the old computer that aren't provided by Windows 10.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Act 2010 won't list Word 2007 or 2016 as its default word processor

[ Edited ]

Hi jrteeter,

 

As Roy has already stated, unfortunately Act! 2010 is not supported on Windows 10. Full compatibility listings can be found in our Compatibility Matrix.

 

For reference, we do have a Knowledgebase article on the subject of Word not being available as a default word processor: http://kb.act.com/app/answers/detail/a_id/13756