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Act 2010 not saving email setup

Tuned Listener
Posts: 13
Country: United States

Act 2010 not saving email setup

I successfully configured and saved the internet email option.  Act successfully sent a test message. 


When I try to write an email I get a email not setup message.  No options are listed in the setup wizard box.  

I have to shut down ACT and reboot and I will get the outlook express and internet mail option in the wizard box.


I again complete the process and still cannot send an email.



Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Act 2010 not saving email setup

This could be due to a problem with your email database (ActEmailMessageStore). Please use the steps in KB 19661 to verify the email database is connected.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.